Refund policy

Shipping / Return / Exchange Policy

EFFECTIVE AS OF 7/11/2022

( WE WILL BE STICKING BY THIS )

Returns are accepted for store credit only. Returns bust be back to us within 14 days of the date you received it. If 14 days have gone by since you have received your purchase, unfortunately we cannot offer a refund or exchange.

To be eligible for a return the item must be UNUSED AND IN THE CONDITION THAT YOU RECEIVED IT. Items cannot be exchanged or returned once they have been worn or washed. If you return a product and it has an odor (perfume, smoke, etc) we will not accept this item and will be returned to you. Sale and Mystery Items CANNOT BE REFUNDED or EXCHANGED.

Returning (If applicable)

• Please refer to the Return Policy information above to make sure your return meets all the criteria. If any returns do not meet these requirements, you will be contacted, and the items will be returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
• Please return the item(s) via the shipping carrier of your choice. RETURN SHIPPING IS SOLELY THE CUSTOMERS RESPONSIBILITY UNLESS OTHERWISE STATED. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit.
• Once your package is received please allow our Returns up to 7-10 business days for processing. When your return is processed you will receive an email notification. When returning products you will only receive store credit for said items. Shipping is not included for returns.
• Please include your order number inside of your return in order to process returns more efficiently.
• We will no longer be accepting messages VIA social media about returns or exchanges. As a small business we understand the urge to have items right away or fixed immediately, but due to high demand we will only accept returns or exchanges through this method. This is effective as of 7/11/2022.

Cancellation Policy:

Most products are hand-made and time is valued.  Due to demand a 25% restocking fee will be charged for all orders needing to be cancelled. Once orders have shipped we are unable to cancel said order, and all return policies will need to be followed for a refund.

Reshipment & Return Shipping Fees:

Reshipment and return shipping fees are up to the buyer. If you choose not to cover return shipping cost you will be issued store credit ( Shipping fees & Sales Tax are non-refundable).

Exchanges:

Due to the high-volume of orders, we do not technically process exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore, we suggest placing an order for the item/size you would like and sending the previous back for a refund.

Defective:

If you received defective merchandise, please contact us within 3 business days so we can correct the issue.

Please Note:

All mystery and sale items are non-refundable, non-returnable and FINAL SALE. Accessories such as shoes, purses, jewelry, etc. CANNOT be returned. WE HAVE THE RIGHT TO DENY ANY RETURN OR EXCHANGE.