Shipping policy

FAQ


WESTERN BABES BOUTIQUE


FREQUENTLY ASKED QUESTIONS

(FAQS)


Q: How much is shipping?

A: Shipping varies depending on location and weight of each order. Your shipping will be calculated at checkout.

 

Q: How long does it take to ship?

A: Orders are received and processed 2 to 14 business days after order is placed. (Business days are Monday-Fridays, weekends and holidays do not count as business days) We use USPS and UPS mail. Please note: Due to increased traffic during sales and holidays, orders may take longer to process.

 

Q: I have not received my order. Where is it?

A: Once your order has been processed and shipped an email will be sent with tracking information that can provide the current location of the package.

 

Q: My tracking information says my package was delivered, but it is not here. Where is my package?

A: Once a package leaves our possession, it is in the hands of the carrier (USPS/UPS). Please contact the carriers local office with your tracking number directly.

 

Q: What are the returns/exchange policies?

A: See Returns/ Exchange policy for additional information.

 

Q: How soon with I be refunded once I return an item?

A: Once your package is received, please allow 7-10 business days for the return to be processed. Once it has been processed, you will receive ab email detailing the refund. Please not that shipping charges are not refunded

 

Q: Why am I unable to get ahold of someone via social media?

A: Due to growth in business we have switched our way of communication to email only. You may contact us with any questions at contact.westernbabes@gmail.com